Returns & Exchanges
At COCOEVA, we want you to be completely satisfied with your purchase. We accept return and exchange requests within 90 days of delivery.
Items must be unused and returned in their original condition. Please contact us before sending anything back so we can provide the return instructions.
To start a return or exchange, please contact us with your order number and a brief description of your request. We will review your request and provide the next steps.
If your order arrives damaged or you receive the wrong item, please contact us as soon as possible so we can help resolve the issue.
Approved refunds are sent to the original payment method after the return is reviewed. Refunds are processed within 3 business days.
Shipping
Returns
Need help with a return?
Contact us and include your order number.